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NID Verification (KYC) - Why and How
KYC - know your customer - is the identity check a licensed platform runs before it releases a first cash withdrawal. It is a regulatory requirement designed to prevent fraud and underage play, not a way to stall your money. You will not usually need it to deposit or play, only to withdraw.
How it works
In the verification section you upload a clear photo of your National ID. The name on your account should match the ID exactly. On a normal working day the review takes 24 to 48 hours, and you are notified once it passes.
Avoiding delays
Use a sharp, well-lit photo with all four corners visible, make sure your profile name matches the NID, and complete the step early - ideally right after you register, long before you want to withdraw. If it runs past 48 hours, contact support with your submission reference.
FAQ
Do I need KYC to play?
No - you can usually deposit and play without it. Verification is required before your first withdrawal.
How long does NID verification take?
Normally 24 to 48 hours on a working day. Completing it early avoids a delay when you want to cash out.